Festival Massage (60min)

Cancellation Policy

SAGE AYURVEDIC CLIENT POLICY Creating a Safe, Respectful, and Healing Space At Sage Ayurvedic, every session is delivered with care, professionalism, and presence. To ensure a nurturing experience for both client and therapist, the following policies apply to all bookings. Bookings & Payments ● All appointments must be booked in advance. ● Full payment or a non-refundable deposit may be required to secure your session. ● Payments can be made via card, bank transfer, or online booking system. Cancellations & Rescheduling Your appointment time is reserved especially for you. ● 48+ hours notice: you may reschedule without any charge ● 24–48 hours notice: 50% of the treatment fee may be charged ● Less than 24 hours or no-show: full session fee may be charged If you become unwell with any contagious condition (cold, flu, fever, COVID, skin infection, stomach illness), please contact us as soon as possible to reschedule. Your wellbeing, and the wellbeing of others, is a priority. Late Arrival Please arrive on time to enjoy the full duration of your session. Late arrival may result in a shorter treatment, and the full fee will still apply. Consultation, Health & Safety All clients are required to complete a consultation form before treatment. Please inform the therapist of: ● medical conditions ● allergies ● injuries ● medications ● recent operations Some conditions may require GP approval or may prevent treatment for safety. This allows your session to be safe, ethical, and tailored to your needs. Professional Boundaries Sage Ayurvedic maintains the highest professional and ethical standards. ● All treatments are strictly therapeutic and non-sexual ● Any inappropriate language or behaviour will result in immediate termination of the session ● Full payment will apply, and future bookings may be declined Your dignity, comfort and boundaries are always respected. Confidentiality & Data Protection All personal information and consultation forms are kept strictly confidential and stored securely in line with GDPR. Your privacy matters. Pregnancy Some treatments can be adapted for pregnancy. Please notify at the time of booking so the appropriate treatment can be offered. Age Requirements Clients must be 18+ unless pre-approved and accompanied by a parent or guardian. Gift Vouchers ● Valid for 3 months ● Non-refundable ● May be redeemed on treatments or courses unless stated otherwise Therapist Cancellations If Sage Ayurvedic must cancel d